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Privacy Policy

At NREP, we are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or communicate with us. By using our services, you consent to the practices described in this policy.

Effective Date | January 2025

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other details you provide.
  • Technical Data: IP address, browser type, device information, and website usage data.
  • Transaction Information: Payment details, service requests, and customer support interactions.
  • Phone Number and Consent Status: We collect your phone number and consent status to provide you with SMS services. This information is used solely for delivering text messages related to the campaign you have opted into.

2. How We Use Your Information

We use your information to: 

  • Provide and improve our solar services.
  • Communicate with you regarding inquiries, projects, and promotions.
  • Process payments and service requests.
  • Enhance website functionality and user experience.
  • Comply with legal and regulatory obligations.

3. Information Sharing

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third parties who assist in our operations (e.g., payment processors, customer support, marketing, and IT services). 
  • Legal Authorities: If required by law or to protect our rights and interests. 
  • Business Transfers: In the event of a merger, acquisition, or sale of assets. 
  • SMS Messaging Providers: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide messaging services, such as platform providers, phone companies, and other vendors who assist in text message delivery.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no online data transmission is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.

5. Your Rights and Choices

You have the right to:

  • Request access, correction, or deletion of your personal data. 
  • Opt out of marketing communications. 
  • Disable cookies through your browser settings. 
  • Opt out of receiving SMS messages at any time by replying STOP.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Information

If you have any questions or concerns regarding your privacy, please contact us at: [email protected]

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